Your questions answered
I'VE FOUND A COLLECTION I LIKE - WHAT DO I DO NOW?
Simply get in touch and let me know which collection you’re interested in and we’ll go from there.
If you would like to change the wording or colours that’s fine - just let me know.
I'D LIKE YOU TO CREATE SOMETHING BESPOKE FOR ME...
If you have a particular theme or style in mind then let’s work together to create something completely unique for you.
Simply send me an email with any inspiration images or ideas you have and I’ll be in touch as soon as I can to discuss your requirements.
CAN YOU SEND ME A SAMPLE?
Of course - sample sets are available upon request.
Unfortunately sample sets can't be personalised but they're a great way to make sure you're happy with the quality and sizing of your preferred
HOW DOES PAYMENT WORK?
Once you know the design you like and how many you need I will email you a quote. If you’re then happy to proceed I will send you an invoice and request all the information I need to start creating your wedding stationery.
You can pay by online BACS transfer - details can be found on your invoice.
WILL YOU SEND ME A MOCK UP BEFORE THEY GET PRINTED?
Absolutely. Once you’re happy with everything discussed I will work on a mock up for you and send to you over email for your approval before going to print. I won’t send to print until you’re completely satisfied so you’re welcome to make amendments at this stage.
A final proof will be sent over email for you to approve.
Please check the final proof very carefully for any grammar, spelling or information errors as if these are found after printing, a re-printing charge will be incurred.
HOW LONG WILL MY INVITES TAKE?
This all depends on how many amendments are made and how quickly the final design is approved.
Once payment has been processed and design approved you can expect to receive your invites within 10 days but I will always aim to get them to you as soon as I possibly can.
WHAT ENVELOPE COLOURS CAN I CHOOSE FROM?
Please see envelope colours and let me know which colour you would like. Some people like to go for just one colour and some like to mix and match - completely up to you.
WHAT CARD STOCK DO YOU USE?
I use a selection of card stocks - the most popular can be found below -
Smooth finish 255g
Linen finish 255g
Hammered finish 255g
Recycled thin card 190g
However I’m always happy to try and accommodate if you have a particular card stock in mind so just let me know and I’ll see what I can do.
All stationery is sent out tracked and signed for to ensure nothing gets lost. UK delivery is £8.
For larger items such as table plans, UK delivery is £20.
If you are ordering from outside the UK, please let me know and I will calculate the shipping cost for you.
Any other questions?
Just send me a message and I’ll get back to you as soon as I can.
Thanks, Sarah x